Ordering and Shipping Policy
Ordering Policy
Ordering at www.aulilifestyle.com is customer friendly. Browse the website to make your purchase. Just select the products you want to shop, enter the quantity you desire and click on "Buy It Now". You can also save multiple items in your cart by selecting “Add to Cart”. Once done with shopping, please click “Check Out.”
Please provide your contact details and shipping address. Request you to refer to the payment options available to you. Once you have successfully opted your payment mode / made your payment, your order will be processed online immediately and will be shipped to you.
We accept orders only for delivery in India.
Pricing & Payment Policy
Auli Lifestyle product prices listed on the website are current; however, these are subject to change without any prior notice.
All orders are acknowledged at the current pricing.
Our products are liable to and inclusive of GST.
www.aulilifestyle.com is set up to take immediate orders online and accept payments through domestic and International credit cards issued by Banks and Institutions that are part of Visa / Master card. It also accepts payments through Visa / Mestro Debit Cards issued by Indian Banks, Amex Cards or Net banking payment mode of selected banks in India. You can also pay through Paytm Wallets and UPI interface.
You may also make payment via "Cash on Delivery" (COD) at the time of the delivery of the product. However, this mode of payment facility is only available in selected regions / areas as specified Auli Lifestyle. Hence, based on your location and your choice of products, COD option may or may not be available to you.
Shipping Policy
Your orders are shipped from our warehouse through registered courier companies at your doorstep.
Orders are shipped within 2 (two) business days of confirmation of payment for prepaid and upon confirmation of order for COD.
Normally, purchased products will deliver at your door step within 7- 10 business days from the date of order (Due to Covid restrictions shipments are subjected to delay depending on delivery location). Delivery of all orders will be to the mailing address as provided by you at the time of placing your order.
As per laws of the Land we are obliged to send the Invoice copy along with the package as a part of shipping document.
Auli Lifestyle is not responsible for damage after delivery. All claims for damages must be reported to customer service along with the images of the damaged products.
Customer Service - +91- 7595863049
Out of Stock Policy
We apologize for the inconvenience that may be caused due to products marked out of stock, which are not available as we will be unable to fulfil immediately.
In exigencies, in case your order has been accepted by us but your selected product is unable to be delivered, we will contact you within 2 (two) business days to discuss how you would like the order to be handled.
If a product is out of stock, you may contact our customer care department. They will guide you to place the best alternate.
SECURE PAYMENT
PAYMENT AND PRICING
- Auli Lifestyle product prices listed are current; however, these are subject to change without any prior notice.
- All orders are acknowledged at the current pricing.
- Our Products are liable to; and inclusive of GST.
- aulilifestyle.com is set up to take immediate orders accepts online through the payments via domestic and International credit cards issued by Banks and Institutions that are part of Visa /Master card. It also accepts Visa / Mestro Debit Cards issued by Indian Banks and Amex Cards or Net banking payment mode of selected banks of India.
- For select banks in India – a full list is available at the time of check out and prior to making the payment for purchase.
- You may also make payment via "Cash on Delivery" (COD) at the time of the delivery of the product. However, this mode of payment facility is only available in selected region / area as specified by Auli Lifestyle. Hence, based on your location and your choice of products, COD option may or may not be available to you.
SAFETY OF ONLINE TRANSACTION
We have gone to great lengths to make your shopping experience safe and secure. You can use your credit/debit card without any worries; we have processes in place to keep the customer data safe and secure.
CASH ON DELIVERY (TERMS & CONDITIONS)
- If you are not comfortable making an online payment on aulilifestyle.com, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.
- Foreign currency cannot be used to make a COD payment. Only Indian Rupees accepted.
- To ensure that your order is delivered to you in a timely manner, we request you to provide complete details of the shipping address including flat number, building number, street name, locality and nearest landmark. Please also ensure that you provide correct PIN Code and contact number.
- Cash on Delivery (COD) option is not offered by our Courier partners at few non-serviceable locations. Hence, based on your location, COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card.
- When you make a purchase using the COD option, your product will be booked. You will receive a call from us to confirm your Order before it gets dispatched. If you are unreachable or unable to attend the call, please contact us within 24 hours time if you are still interested in receiving the product.
- There is a no convenience charge on Cash on Delivery purchases.
- The order amount has to be paid in full after receiving the package and signing the delivery sheet. The package can be opened only after the payment is made.
If COD option is not available on your address you can always opt for NetBanking or Credit/Debit Card. In case you don' t have a NetBanking or Debit Card options, you can also pay through Paytm Wallets and UPI interface.
SHIPPING CHARGES & TIMELINE
Delivery time is a maximum of 6-8 business days from order date. However, due to the COVID 19 restrictions the order might be delayed and may take more than the stipulated 6-8 business days. Cash on delivery service available only in select regions.
SHIPPING RULES & RESTRICTIONS
- We ship to street addresses in all states of India.
- Cash on delivery service available only in select regions!